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Copper Fox Cafe
Restaurant Review
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Restaurant Information |
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Copper Fox
St. Charles, IL 60174 |
 
Review posted 5/06/10 |
OK - this is a tough one. Although I personally have
never met the man, I have had the definite pleasure of dining on food prepared by
Dimitri Lolis on numerous occasions: years ago at the hotel Baker when he
worked with the now-disappeared chef Shawn Brady, later at Tribella Bar and
Grill in Batavia, and
at Dimitri's Mediterranean Grill on the east side of St. Charles. I
have always respected him as a man who knew what he was doing in the
kitchen; watching him move through the dining room of several venues, I
always got the impression that he was genuinely concerned about his patrons'
dining experience. It's easy to tell when a man takes pride in his
work.
However, after a recent breakfast at his latest perturbation -- the
Copper Fox Cafe -- I am saddened to report that our breakfast there was perhaps
the biggest disappointment yet and possibly one of the poorest breakfasts in memory...
and it is not an easy thing for me to say. I can only assume that
Dimitri was not present on the day of our meal, as I can simply not imagine
that he could possibly have ever prepared what we were served, or knowingly
allow someone else to do such a poor job. If I
were the waiter, I would never have taken the plates out of the kitchen.
Without fanfare or embellishment of any sort, here are the sorry details of our
experience (unfortunately -- or fortunately as the case may have been -- I
was not paying the bill; if I were, all plates would have been
unceremoniously returned to the kitchen immediately after reaching the table!):
- Tables from an earlier breakfast meeting that
remained full of dirty dishes for more than an hour.
- Service that, on a scale of one to ten, was easily a
three or less
- offered ketchup but never brought it to the table
- forgot to bring English muffins that were part of
2 breakfasts - we had to ask for them
- forgot to bring butter - we had to ask for it
- coffee served without saucers ("we're out of
them")
- A wait time in excess of 35 minutes from order to
service of breakfast
- Salmon (from the "Norwegian Benedict" menu
item) that was
salty, tough and tasteless
- English muffins in the Benedict that were burned so badly -- black
actually -- they were inedible; the server never apologized for the
atrocity, nor did
anything about them when we displayed the evidence
- Cold plates and barely warm food
- Hollandaise sauce that was incredibly spicy-hot and
nothing like any Hollandaise I have ever tasted; awful
- Over-cooked eggs
- Over-priced coffee and over-priced, small portions of milk and juice
The pièce de résistance
-- the ultimate and most incredibly laughable excuse I have yet heard: your breakfasts are slow in coming because "we
were out of plates; we had a party earlier and the chef is also washing
dishes!"
The website for the Copper Fox shares an article about the
restaurant that boasts "Attention to detail and the quality of those
details" as the attribute that makes Copper Fox "top-shelf".
Interestingly, another posted article shows a picture of an Eggs Benedict
plate... one that bears absolutely no resemblance to what we were served.
All I can say is that the intended patina on the Copper has turned to pure
tarnish and the Fox has his tail between his legs. Please come back
Dimitri, and do some serious re-training of your staff.
Your Table is Waiting...

Ralph Pancetta
reviews@ralphpancetta.com
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